Keeping Gambling in Balance

Leisure first

Treat gambling as entertainment, not a source of income. Use only spare money that you can afford to lose, and keep track of both the time and money you spend. A loss is something to accept, not a reason to chase an immediate return. If play stops feeling like leisure, step back and consider asking for help.

Control can become harder when gambling is used to avoid boredom, arguments, frustration or disappointment. Notice whether money set aside for play feels off limits for anything else, whether other people have criticized your play, or whether you keep going after the enjoyment has gone. The effect on people close to you matters as well as the effect on your own finances and routine.

How is gambling affecting you

These questions can help you look at your habits honestly:

• Does gambling distract you from work or school?
• Do you gamble mainly to fill time or escape boredom?
• Do you often play alone for long periods?
• Have you hidden how much time or money you spend gambling?
• Have you borrowed, stolen or lied to get gambling money or pay gambling debts?
• Do you continue until all your money is gone, then try to recover it quickly?
• Has gambling reduced your interest in family, friends or hobbies, or left you feeling desperate or depressed?

If most of your answers are yes, gambling may be causing a problem. A specialist support organization can offer advice and help you discuss what is happening.

Feeling lost, desperate or suicidal because of gambling is a serious sign that support is needed. Do not treat another game as the solution to those feelings.

Taking a break

You can request self-exclusion by e-mailing [email protected]. We then shut the account at the earliest practical moment. Tell us about any other accounts you hold and do not open new ones.

We will make reasonable efforts to prevent new accounts, but you remain responsible for ensuring that none are opened. We cannot be held responsible for losses on other accounts.

Independent support

GamCare provides consultation, advice and practical help with the social effects of gambling.

Gamblers Anonymous is a fellowship whose members work on their own gambling problems and help other compulsive gamblers.

Gambling Therapy offers support and counselling to people affected by gambling.

Minors

Registration by anyone under 18 is prohibited. We verify the age of customers, and winnings gained by an underage player are cancelled.

Parents and guardians can use filtering software to limit a child's access to gambling content. Net Nanny is one example. When a computer is shared with family members or friends who cannot register or bet, parental controls and filters can help restrict access.